Answers
A client says Microsoft already backs up 365, or asks what immutable really means. Each answer gives you the short version first, then the detail, then the product that does it.
How Often Should Microsoft 365 Be Backed Up?
Several times a day, because the gap between captures is the most work a client can lose.
Leads to Microsoft 365 BackupDoes Microsoft Back Up Microsoft 365?
Not by default, and not in the way your client means.
Leads to Microsoft 365 BackupWhat Happens to a Client's Backups When They Change MSP?
Usually the backup history stays behind with the outgoing MSP's tools, and the incoming MSP starts the client from zero.
Leads to BCDRWhat Is an Immutable Backup?
An immutable backup is a copy that can't be changed or deleted until a set date, by anyone, including the administrator who made it.
Leads to BCDRCan I Use My Own Hardware for a BCDR Appliance?
With EnterProtect, yes.
Leads to BCDRWhat Is BCDR?
BCDR stands for business continuity and disaster recovery.
Leads to BCDRHow Do MSPs Prove Backups to a Cyber Insurer?
With evidence, not a screenshot.
Leads to BCDRWhat Is a Recovery Point Objective (RPO)?
A recovery point objective (RPO) is the most data a client can afford to lose, measured as time back from the moment something fails.
Leads to BCDRWhat Is the Difference Between File Backup and Image Backup?
A file backup copies the files, folders and databases you choose.
Leads to File BackupHow Should an MSP Price Backup for Clients?
Charge per protected unit (a mailbox, a server, a workstation) at or under a published list price your client can check.
Leads to Pricing